Privacy Policy

We collect the information you give us directly — account details, listing photos and descriptions, messages, saved searches, reviews and reports — plus basic usage information like approximate location (city/district) and device information needed to keep the platform secure and working.

We use your information to operate the give-and-claim flow, process delivery payments, show your public profile and ratings, send notifications about claims and messages, and improve safety through moderation and reporting tools. We never sell your personal information.

Your public listings and profile (display name, general area, rating) are visible to other members. Exact pickup details and contact information are only shared privately with a recipient after a claim is confirmed. We share limited necessary information with our payment and delivery providers strictly to process payments and shipments.

SNAP IT uses cookies and local storage to keep you signed in, remember your language preference, and understand how the platform is used so we can improve it. You can control cookies through your browser settings.

You can review and update your account information at any time, and you can request a copy of your data or ask us to delete your account and personal information by contacting our team. We retain data only as long as needed to operate the platform and meet legal obligations.

SNAP IT is intended for users who can form a legally binding agreement in their jurisdiction. We do not knowingly collect personal information from young children, and we remove such information if we become aware of it.